Recruitment Skills and Interviewing Techniques

Recruitment Skills and Interviewing Techniques
2 days

Course Aims
The course involves participants working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs etc.

Course Audience
All individuals who have, or are about to have, direct reports – managers, supervisors, team leaders.

Course Summary

• Recruitment and Selection Issues – Legislation – Common Message – Fair Treatment – Over-reliance on Qualifications and Past
• A Selection System – Steps in a Successful Selection
• Creating a Position Profile
• Sourcing of
• Psychometric Profiling and Ability Tests – Why are Psychometric Profiling and Ability Tests Important? – Importance to the Business Community
• Interviewing and Assessment
• Competencies – When are Competencies Used? – Types of Competency
• Using Competencies in Selection – Analysing the Job – Identifying the Critical Job Requirements –
• The CADI Concept – What is CADI? – False CADIs –
• Questions to Identify Behaviour – Characteristics of Behavioural Questions
• The Interview Format
• Designing an Interview Guide – Creating an Interview Guide – Sample Interview Guide
• Conducting the Interview – Recording Interview Responses – Active Listening – Observing – Maintaining the Applicant’s self-esteem – Advantages of Maintaining self-esteem – Controlling the Pace of the Interview – Collecting Less Detail – Collecting More Detail
• Making the Hiring Decision – Meeting the other Interviewers – Scoring System – Tidying Up – Sample Integration Grid