Personal Influencing Techniques
1 day
Course Aims
To introduce participants to the meaning of ‘personal influence’, what it is and how it can be used to enable them to get what they want from situations where they need to be influential.
Assumed Knowledge
No prior formal knowledge or experience is required.
Course Audience
Anyone who feels they would like to be more influential when dealing with other people.
Course Summary
• Personal Influencing Techniques
• Skills Development Cycle
• The Johari Window
• Giving and Receiving Feedback – Introduction – Giving Feedback – Receiving Feedback – What Are Inter-personal Skills?
• Assertive/Responsive Model
• A Model for Influencing Others
• A Model for Personal Effectiveness – Expressing Views and opinions – Stating Needs and Wants – Using Incentives and Pressures – Active Listening – Drawing Out – Building on Common Ground
