Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today, these roles often have to be balanced off with the reality of implementing changes imposed by senior management. Managers who have an understanding of the dynamics of change are better equipped to analyze the factors at play in their own particular circumstances, and to adopt practical strategies to deal with resistance. This one-day workshop will help you deal with change and will give you strategies to bring back to your employees.
Introduction and Course Overview
What is Change?
The Change Cycle
Who Moved My Cheese?
Pre-Assignment Discussion
Relating to the Characters
Hem and Haw’s Journey of Loss
The Pace of Change
The Trend of Change
Case Study: Getting More from the Last Hour
The Pyramid Response to Change
A Four Room Apartment
Dealing with Resistance
Strategies for Dealing with Change
Managing Anger
The Five Dimensions
Dealing with the Anger of Others
Managing Stress
