Building Better Teams

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Teams have become a principal building block of the strategy of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organizations in the private, non-profit, and government sectors.

With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together?

In most teams, the energies of individual members work at cross purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this results in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonize. You have a shared vision and an understanding of how to complement each others’ efforts. As jazz musicians say, “You are in the groove.”

Defining Teams
What is a Team?
Types of Teams
Establishing Team Norms
Characteristics of Teams
Ground Rules
Team Contracts
Working as a Team
Glenn Parker Team Survey
Building Team Trust
The Stages of Team Development
The TORI Model
Communication
Defining Communication
Listening
How the Listener Controls the Speaker
Becoming a Good Team Player



A Clear Approach to Training and Development
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